mConcierge for Staff
Empower Staff with a complimentary app to manage systems, assist Guests and interact with our CMS while on the go
tiered access, with passwordless entry
Forget about memorising yet another password.
Instead, use your existing identifiers such as email address or Staff ID as Usernames and subsequently gain access via biometric identification (face verification and liveness)
AI translation built-in
Access and perform functions in your preferred language(s) of choice with our OnDevice AI Translation service
A choice of 50 languages available, covering the most frequently spoken languages.
built-in security features
ScanDot is bundled with built-in MDM software that includes Screen Capture block, Geolocation & Mobile Data restrictions while the app is in use
Staff access can be restricted with Face verification included as well
An ever growing list of features & functions, referenced in other sections of our website
scan passports & IDs
Roaming Guest Service Ambassadors can scan passports & IDs offline in 1 second and push extracted details to your PMS in real-time to support Guests during the Check-In process
AI writing assistant
Tap into our OpenAI Service with Pre-Defined and Custom Prompts to ramp up your productivity
Perform a myriad of tasks using AI, with an ever-growing list of Prompts made available
room key verification
Front Desk staff can verify keys after the key cutting process for selected brands of Door Locks
Staff are even able to generate Keys via our Virtual Solution without other hardware
* available on compatible devices, contact for details
handle orders, bookings, requests on the move
Take orders, bookings, requests and perform other functions on behalf of a Guest from public areas
Access reports, view cancellation requests, mark attendance and more!
deliver custom messages to on the go
Deliver custom messages to Guest-facing devices including Web Apps, Mobile Apps and Smart TVs without CMS portal login
Input Room Number and manually type out a text? No, the solution is a little more sophisticated than that
Use Custom filters, operator lists, generate text from AI or use our OnDevice Voice transcription service, adjust fonts, styles and more!
24/7 Remote Support included as standard
Staff simply download the app and register
Powered by Pen-Tested Cloud with 99.99% uptime
Complimentary and part of any Guest-facing system purchase