Cutting edge Guest Service Application

Made to revolutionize the guest experience with real-time information, entertainment & services at their fingertips, PalTV Cloud is an innovative solution that leverages guests’ own personal devices to generate new revenue opportunities, enhance your services and connect with your guests like never before.

PalTV Cloud

Room Controls

Whether paired with PalVision’s proprietary solution or otherwise interfaced with third party home automation systems, PalTV Cloud makes it easy for your guests to control in-room devices such as lighting, heating and even their curtains.

Guest-Owned Device
Utilises guests’ own personal devices and therefore no in-room device investment is required, making it a low-cost, high-gain solution.
Soft Remote Control
Can be used in conjunction with the PALTV platform or any other IPTV platform as a WIFI remote control.
PABX Integration
Supports integration with your existing VOIP PABX systems, allowing guests to make internal and external phone calls (subject to your phone system).
WIFI TV Channels
Paired with the PalTV Cloud TV solution, PalTV Cloud allows you to deliver your present TV channel offerings to your guests’ personal devices for a real-time viewing experience wherever they are within your hotel premises.
Mobile Apps
Available as native mobile applications, both for Android and Apple-based personal devices, and are fully responsive to ensure optimised layouts on tablets and smartphones of any screen resolution, thereby guaranteeing an ideal user-experience.
Web App
Available as a Web App and is fully compatible with all major browsers, allowing Guests to access the solution on any smartphone, tablet, or even laptop. Fully responsive to ensure optimised layouts on devices of any screen resolution, thereby guaranteeing an ideal user-experience.

Smart marketing & e-Commerce

PalMobile redefines tablets & smartphones as an effective means to communicate directly with your guests.

Item Ordering
Delivers incremental revenue opportunities sales of your services such as in-room dining, souvenirs, spa, and activities’ bookings to guests from tablets and smartphones.
Promotions
Display and push promotional banners at specific times to communicate your key messages in the most visual way and use our web-based tools to adapt your promotional campaigns as your needs change.
Customised Content
Include as many pages of your own content and web links to loyalty programmes and more.
Fully Customizable
Fully customisable, one-of-a-kind designs to suit your property’s “look-and-feel” to convey your unique brand identity and reflect the desired guest experience.
Personalised Services
Attract guests and foster brand loyalty through personalised services that make staying in your hotel a special occasion such as personalised greetings and language based on guest profile.
In-Room Wayfinder
Pre-integrated with 3D Virtual Hotel, PalTV allows you to advertise your facilities and environment in the most dynamic way possible, including 360-degree navigation.

SMART HOTEL

PalMobile provides several key hotel management applications, all controllable by CMS, designed to ensure maximise efficiency, save cost and improve staff productivity.

Service Requests
Delivers incremental revenue opportunities sales of your services such as in-room dining, souvenirs, spa, and activities’ bookings to guests from tablets and smartphones.
Paperless
Offers a fully digital and paperless means to offer your services to your guests, thereby saving time and costs associated with printing in-room collaterals.
Useful information
Provides your guests with access to key information such as local weather forecast, flight information, city guide and more.
Bill Review
Allows your guests to view their bills, so they may check and be updated on what they need to pay for complete transparency.
Guest Messaging
Attract guests and foster brand loyalty through personalised services that make staying in your hotel a special occasion such as personalised greetings and language based on guest profile.
Feed Back
Offer real-time digitised surveys to support and enhance your service recovery initiatives.
Integrations
Allows your guests to view their bills, so they may check and be updated on what they need to pay for complete transparency.
Content Management Platform
Attract guests and foster brand loyalty through personalised services that make staying in your hotel a special occasion such as personalised greetings and language based on guest profile.